Timeline of a slow-motion disaster:

Friday afternoon: idiot neighbor lady "gets dizzy" while driving and plows into the back of our parked car, knocking the tailpipe askew and doing a number on the bumper. Maintenance man comes to knock on our door, because he heard it happen and came to investigate (bonus: he told Michael that it looked to him like she was planning to hit and run until she saw him witnessing her). Idiot neighbor lady and Michael exchange insurance info, Michael makes requisite calls. Geico, her insurance company, requires that the damage be inspected to make sure that it's "new," because there's no customer service like treating the victim with suspicion, so Michael makes an appointment to bring the car to an approved body shop, which cannot take it until Tuesday. 

Tuesday morning: Michael takes the car to the approved body shop required by idiot neighbor lady's insurance, then goes to nearby rental car place to get the pre-arranged rental car, as we are going out of town over the weekend and cannot do it in our second car, which is a tiny Honda Civic. Rental company tries to give us a Dodge Journey, which is NOT the same class as our Honda Pilot, and which we know from previous rental experience is the least comfortable car we've ever had the displeasure of riding in. Michael stands his ground and they agree to give us a Tahoe. 

OH BUT WAIT.

The Tahoe is sent for cleanup, but in the meantime the rental agent comes back and tells Michael that idiot neighbor lady's insurance policy was brand new, and in fact had become active the very morning that she plowed into our poor, unassuming, did-I-mention-parked car. Therefore, Geico has to perform an investigation and thus he cannot take his rental and leave. Because somehow, the age of the contract between idiot neighbor lady and her insurance company is our problem. 

Moral of the story: Geico is the worst. I'm not crazy about idiot neighbor lady either.

{I know, I know, repeatedly calling her "idiot neighbor lady" is not charitable. She claims to have been dizzy during the incident. But I lost a lot of sympathy when our hero maintenance man told us that she appeared to be fleeing.}